Director of Human Resources and Operations

This boutique firm is looking for someone who will play a strategic role in supporting and optimizing the day-to-day operations of the firm as Director of Human Resources and Operations. This person will ensure the management of human resources for the administrative staff as well as operational coordination, in order to promote a high-performance, inclusive and sustainable organization.

His or her approach emphasizes staff well-being, continuous improvement and alignment with the firm's overall vision.

Tasks

Human resources
- Manage recruitment, onboarding and departures;
- Write and publish job offers for assistants and support staff;
- Organize interviews and participate in the selection process;
- Implement a welcome and integration plan to facilitate the entry into the position;

Development and monitoring
- Organize training for administrative staff (e.g. digital tools, stress management and communication);
- Conduct regular performance follow-ups with administrative employees;
- Identify opportunities for internal progression;
- Manage the annual evaluation process in line with the company's strategy;
- Define and monitor a clear performance management framework including measurable objectives and indicators;
- Monitor individual and collective performance and propose adapted development plans;
- Promote the recognition of performance within the administrative team;

Labour Relations
- Intervene in the event of interpersonal conflicts or communication problems;
- Support managers in the application of HR policies;
- Provide ongoing support to administrative staff;

Policies and Compliance
- Update the internal policies applicable in their respective field;
- Ensure compliance with CNESST standards and legal obligations in terms of work;

Human resources
- Disciplinary management;
- Supervise disciplinary processes in collaboration with stakeholders;

Operations
- Manage special projects in collaboration with the partner in charge;
- Manage the archiving process of files, both internal and external;
- Ensure the proper functioning of reception services, mail, etc.;
- Manage relationships with suppliers (stationery and housekeeping) as well as IT suppliers in collaboration with the IT committee;
- Control the budget related to administrative operations;
- Ensure consistency between administrative operations and the firm's strategic objectives;
- Manage security and development with stakeholders;

Event
- Ensure the follow-up of the calendar of internal events while ensuring that budgets and deadlines are respected;
- Plan and organize internal events according to the pre-established schedule (cocktail party, annual retreat, Christmas dinner, etc.).

Desired profile
- University degree in human resources management, administration or related field;
- 6 to 10 years of relevant experience in HR coordination and/or operations;
- Excellent organizational skills, discretion and sense of service;
- Mastery of technological tools;
- French required and knowledge of English;
- Experience in a law firm or professional firm (strong asset).

Conditions
- A temporary position until April 2027 on a full-time basis, in lieu of maternity leave (35 hours per week);
- A day work schedule from Monday to Friday;
- A hybrid position (teleworking and face-to-face);
- A competitive salary;
- A group insurance program;
- An employee assistance program;
- An RRSP program with employer contributions;
- An annual wellness allowance;
- 25 days of vacation per year.

Do you want to join a high-performance and dynamic team that cares about the satisfaction of both its customers and its employees? Give us the privilege of getting to know you!