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This organization working in the field of real estate is looking for health intervention agents.

Job description:
-Receives requests for intervention related to the problems of tenants whose housing is unhealthy or congested;
-Evaluates the situation by visiting the tenant, analyzes the problem, intervenes with the tenant to make him/her aware and responsible for the problem and ensures the tenant's collaboration to correct the situation within a reasonable time;
-Recommends and puts into practice, if necessary, depending on the situation of vulnerability, original solutions that can be brought to the situations that have arisen and ensures that the solutions are applied;
-Organizes and conducts information meetings with tenants aimed at the prevention, identification, development and implementation of solutions to eradicate vermin and pests present in homes. If necessary, refers the tenant to the appropriate resources;
-Works in collaboration with all internal stakeholders (tenant relations officer, social worker, maintenance and repair worker, director, etc.) and external (extermination contractors, organizations such as CLSCs and social economy organizations);
-In collaboration with the sectors, plans and organizes the inspection of housing in the housing stock. Assists and supervises the exterminator during the inspection of problematic buildings and during extermination work. Notifies tenants in writing of the inspection, ensures the registration and proper use of pesticides used by extermination contractors. Accompany the tenant in all stages of extermination until the eradication of the problem;
-Evaluates tenants who are in a vulnerable situation, implements an intervention plan to stop the infestation, targets at-risk housing and ensures follow-up of treatments carried out by contractors;
-Organizes and provides training, sensitizes and advises the various internal and environmental stakeholders regarding the insalubrity of housing and the means to remedy it. Also acts as an advisor, expert and reference to various external stakeholders (e.g. elected officials, City of Montreal inspectors and suppliers);
-Prepares files to be heard by the Régie du logement in cases of vermin infestation, recommends prosecution or eviction, organizes preparatory meetings with tenants, assists the attorney in proceedings if necessary;
-Testifies and represents the interests of the company during court hearings. In collaboration with the Legal Department, coordinates evictions for sanitary reasons, acts as a resource person and attends the eviction;
-Participates in the development, drafting and updating of documents (e.g. procedures, policies, reports, standards, recommendations) related to his/her field of activity;
-Deals with complaints from tenants, elected officials and City of Montreal inspectors and acts as a respondent to them in the follow-up;
-Intervenes in urgent situations (presence of rats or wild animals, intervention with the media) and impromptu situations requiring expertise;
-Ensures, when required, the performance of any related activity that he or she is reasonably able to perform.

Profile sought:
-Diploma of College Studies (DEC) in social sciences, social work, or special education;
-Three years of experience in helping or assisting a disadvantaged clientele.
-Experience as a socio-economic assistance officer (an asset).

Do you like to find solutions to problems? Do you know how to show compassion to people who need support? We look forward to telling you more about this position!

Working in the field of real estate and having the well-being of the population at heart, this company is looking for a real estate manager. Reporting to the Senior Director of Real Estate Operations, the person directs, coordinates and controls all leasing activities. He or she is responsible for the quality of the services provided to the various tenants served. He or she promotes, develops and encourages best management practices in a spirit of continuous improvement. He or she ensures consistency of practices and corrects deviations. He or she also ensures the quality and safety of living environments and the application of building regulations.

Responsibilities
-Work in collaboration with the Head of the Real Estate Projects Department to offer the best service;
-Plan, organize, manage and control the human, financial, material and informational resources required for the activities of his/her department;
-Ensure the staffing, integration and training of new employees in collaboration with the human resources department;
-Establish annual objectives and evaluate the contribution of his/her team;
-Act as the person responsible for the rental of all units, the collection of rents and the management of second-instance complaints (neighbourhood problems, unsanitary conditions, safety, mental health problems, loss of autonomy, illegal occupation, etc.);
- Manage policies, procedures and regulations (building by-laws, allocation by-laws and rentals) and ensure their effectiveness with respect to the quality of living environments and occupancy of the premises;
- Control and ensure compliance with the laws, regulations and standards that govern the rental of accommodation;
-Maintain partnerships and business relationships with the various institutional and community stakeholders in the social housing stock;
-Manage and transfer legal proceedings within his/her field of activity to the incumbent of files at the Administrative Housing Tribunal, with the exception of cases of non-payment of rent;
-Negotiate and follow up on payment agreements on a monthly basis in order to collect amounts owed by tenants;
-Follow up on the progress of tenants' eligibility files for rent subsidies with the subsidy leasing agent;
-Ensure a follow-up of rental agreements for resident concierges in collaboration with the coordinator of the human resources department;
-Establish and maintain the list of contact persons for grant applications;
-Ensure compliance with and application of the rental regulations regarding the calculation of rents for new and renewed leases;
-Follow up with tenants refusing rent increases and possibly transfer files to the TAL holder for rent fixing;
-Develop, establish and publicize the orientations, needs and vision of customer service to all tenants in the real estate portfolio;
-Ensure that tenants are offered quality, equitable services and a pleasant and safe living environment;
-Control the procedures and quality standards of tenant services (surveys, visits, etc.);
-Establish and maintain the monthly dashboard listing the monitoring of statistics of all tenant services activities and ensure the correction of discrepancies;
-Promote the implementation of best management practices in a spirit of continuous improvement;
-Define with the real estate projects department the time allocated to the rental of vacant housing units and ensure compliance with the allocated deadlines;
-Follow up on requests for housing adaptations;
-Supervise the termination of leases, assignments, subleases;
-Develop management methods and strategies to maximize the occupancy rate of vacant housing;
-Contribute to the identification of client needs and social issues in living environments;
-Prepare the budget of his/her department in collaboration with the Senior Director, Finance and Administration;
-Participate and collaborate in various meetings of partner community groups;
-Develop and maintain good relationships with tenants, organizations, partners and community groups;
-Ensure the implementation of protocols or collaboration agreements with stakeholders in the health and social services network to facilitate tenants' access to quality care and services.

Qualifications sought
-2 years of experience as a manager
-Advanced French, Intermediate English
-Possess a driver's license
-Have a university education in administration or humanities

Are you looking for a job that will allow you to put your great organizational skills and your unparalleled interpersonal skills to good use? We look forward to getting to know you!

A pioneer in the field of real estate in Montreal, this company is currently looking for several leasing agents. Possibility of hybrid work.

EXAMPLES OF RESPONSIBILITIES, TASKS AND ACTIVITIES TYPICALLY ASSIGNED TO THE FUNCTION:
-Meets with customers at home, office, point of service or in a home;
-Ensures the rental of accommodation activities for applicants (visit of the accommodation and common areas with the applicant, telephone or in-person interview, verification and validation of supporting documents, calculation and entry of rent, preparation and signature of the first lease with possibilities of amendments, information to the tenant, coordination of the handing over of keys, etc.);
-Contributes to housing rental activities, presentation to the selection committee, visit of the accommodation and common areas, etc.;
-Guides, informs and advises clients about the lease, complaint management, the concept of neighbourhood choice, housing, areas of selection, alternative services, regulations, standards, procedures and other government programs;
-Ensures the mandatory housing change activities, in the event of a disaster, during major work or for health or psychosocial reasons (visit of the housing, liaison with the stakeholders concerned, presentation to the selection committee, validation of the choice, preparation and signature of the lease and the property disposition form, possibility of amendment, preparation of the file for the Administrative Housing Tribunal in the event of a dispute, etc.);
-Visits tenants (new tenants following their move in to facilitate their integration, tenants aged 70 and over, if necessary, to collect documents, to make appropriate referrals in the event of loss of autonomy or other health problems, when changing housing for health or psychosocial reasons) and makes courtesy calls;
-Initially updates and maintains up-to-date information on parking spaces and conservatories to facilitate rental;
-Makes the necessary checks to detect unsanitary problems and refers to the relevant stakeholders;
-Registers and updates lists for reduced mobility from time to time. Participates in annual fire drills as required;
-Detects cases of unauthorized occupancy and prepares files for the Tribunal administratif du logement;
-Collaborates closely with leasing agents - Lease management and, when the situation requires it or when a consensual agreement is reached between two employees, carries out field tasks that contribute to the team's common objectives;
-Represents the company before the Administrative Housing Tribunal and other organizations;
-Participates in the development of standard methods and procedures. Performs various administrative tasks, participates in various projects and committees according to the needs of the organization;
-In collaboration with the community organization and operations, meets with tenant associations annually or as needed. Supports co-workers;
-Collaborates with other departments by carrying out field interventions in order to ensure compliance with building regulations.

Minimum academic background required
-DEC in social assistance, social work, administrative techniques or special education or equivalent.

Minimum experience required
-Two years of experience as a socio-economic assistance officer, in a helping or assisting relationship with a disadvantaged clientele or in an administrative position within a socio-community organization or equivalent.

Minimum general knowledge required
-Very good knowledge of communication and interviewing techniques
-Good knowledge of French and English
-Basic knowledge of mathematics
-Ability to apply laws, regulations, etc.

Are you an example of benevolence and do you have a particular concern for people's well-being? We look forward to meeting you!

We are looking for two people for a position as a Special Projects Officer for the offices of a Montreal company. Working hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. There is the possibility of teleworking.

Examples of responsibilities:
-Meets with clients, tenants, applicants and owners (private owners, NPOs or housing cooperatives) or their agents, both at home and at the office.
-Receives, visits, guides, informs and advises clients on the preparation of leases, the management of complaints, the notion of neighbourhood choices, areas of selection, alternative services, by-laws, standards, procedures and other government programs.
-Visits new tenants and welcomes multi-ethnic clientele. Visiting, if necessary, tenants when changing accommodation for health reasons or psychosocial situations; If necessary, advises the owner on the intervention measures available (interim injunction, health network resources, police officers, etc.).
-Performs file analysis (verification and validation of supporting documents), assesses the needs of the clientele, makes matches of vacant dwellings, calculates the rent to be paid, conducts basic verifications on payments to landlords, verifies cases of illegal occupation in order to correct the situation and follows up on work and repairs in dwellings.
-Identifies and evaluates new housing units or buildings; negotiates agreements of all kinds (negotiation of prices in relation to rent increases or reductions in services, etc.) within the framework of the rent subsidy program with representatives of the private sector or paragovernmental organizations and presents them to his/her superior for approval.
-Manages tenant and landlord complaints as well as crisis situations; analyzes problems and proposes solutions in order to reach agreements.
-Ensures the rental of housing and parking lots; Changing accommodation, visits and promotion of housing, preparation, renewal and signing or termination of leases, creation and computer modification of addition and change of owner, coordination of key handover.
-Ensures constant contact with private owners, non-profit organizations, cooperatives and the SHQ.
-Participates in the development of methods, standards and procedures, participates in various projects within his/her field of activity and represents the company with organizations including the Régie du logement and assists his/her co-workers.

Profile sought:
-DEC in social assistance, social work, administrative techniques or special education.
-Two years of experience in a comparable position.
-Three years of relevant experience.

Minimum general knowledge required:
-Very good knowledge of communication and interviewing techniques;
-Good knowledge of French and English;
-Basic knowledge of mathematics;
-Ability to apply laws and regulations;
-Have a minimum of knowledge in administration and in assessing the general quality of a building is an asset.

Do you like to be close to people and see to their well-being? We look forward to your application!

With a mission to improve the living conditions of low-income families and individuals, this company is looking for a building supervisor.

We offer:
• Possibility of teleworking in hybrid mode, according to the policy in force;
• Possibility of flexible schedule;
• Rich environment of diversity and inclusion;
• Rich and stimulating team spirit;
• Work-life balance philosophy;
• Group insurance program adapted to individual and family needs;
• Vacation and various competitive social leaves;
• One of the best pension plans on the market (defined benefit);
• Referral program;
• Career Management and Skills Development Program;
• Health Promotion and Wellness Program;
• Possibility of training;
• Fun and challenges!

Nature of employment
Under the supervision of the Director of Physical Resources Services and the Works Coordinator, the incumbent coordinates and supervises construction, renovation, fit-out or major repairs to the company's buildings in accordance with the mandates entrusted to him/her. He or she represents the owner during this work, acting as an intermediary between contractors, professionals, sectors and tenants. He or she ensures the administrative follow-up of the projects entrusted to him/her.

Example of Duties and Responsibilities:
- Coordinates construction, renovation, modernization, rehabilitation or major repairs assigned to him/her. Ensures that contractors comply with their contract, the rules of the art, as well as all standards and regulations in force;
- Assists the project director in the preparation of expert appraisals or preliminary studies and participates in the three-year programming of the work;
- Accompanies external professionals and coordinates interventions with contracts to be carried out on request for the performance of intrusive work or expertise.
- Participates in submission visits. Validates the contractor's mobilization and ensures coordination with the sector, partners and neighbours;
- Drafts written notices and communicates with stakeholders (sector, liaisons, tenants, neighbours, partners, etc.) to inform them of the work and the elements that may affect them. Informs them of the progress of the project and of any changes affecting them, both in terms of the work itself and its impacts and the schedule;
- Conducts audits to validate that contractors comply with the rules of the art and the safety code on construction sites to ensure the safety of tenants and the public;
- Ensures that contractors are aware of the impact of the work on tenants and/or employees and that they act in a respectful manner towards them. Ensures the cleanliness of the premises during and after the work;
- Ensures compliance with work schedules, as well as the quality of the work and materials used in accordance with the contract and the plans and specifications provided. Documents and reports any event or litigation that may affect the cost or the smooth running of the work;
- Organizes and participates in site meetings. Applies a process for grading penalties and the coercive measures provided for in the contract (formal notice, late payment penalties, credits, etc.) when discrepancies are observed;
- Represents the company on various construction sites and with service providers. Documents the progress of the work with photos and reports and validates the minutes of site meetings. Analyzes and approves each amendment request and signs site documents;
- In collaboration with the Project Director, approves and comments on shop drawings, payment requests and change requests, related to the work;
- Organizes and participates in work acceptance visits and ensures that the required corrections are made as quickly as possible;
- Updates the work monitoring table and other site monitoring tools. Ensures the management of computerized and paper documents related to the work in accordance with the established processes;
- Ensures the financial follow-up of each project, makes financial commitments according to the accounting charter, verifies payment requests, invoices, establishes the distribution of invoices by accounting items, makes adjustments to purchase orders, ensures compliance with budgets and contingencies, follows up on denunciations and receipts for payments;
- Documents issues by producing event reports, writes written communications (e.g., letters, formal notices, etc.) and participates in the performance evaluation of professionals, contractors and suppliers;
- Verifies and ensures that end-of-site documents are obtained (as-built plans, warranties, maintenance logs, etc.). Updates equipment lists for service contracts. Conducts end-of-warranty audits and releases holdbacks according to contracts;
- Participates and collaborates in the operation of vacant buildings, after major work.

Admissibility
-College diploma in architectural techniques or equivalent training.
-Three years of experience in a comparable position or four years of relevant experience (construction or renovation supervisor, general contractor, etc.).
-Possess a valid driver's license.
-Being an active member of a professional corporation in his/her field of specialization is considered an asset.

Minimum General Knowledge Required:
-Excellent knowledge of the techniques used in building construction/renovation and its components;
-Good knowledge of the management of lump-sum or on-demand public contracts;
-Excellent knowledge of typical construction assemblies and details;
-Excellent ability to read plans and specifications;
-Excellent knowledge of administrative processes related to construction management;
-Excellent knowledge of spoken and written French, the standards and regulations in force in the construction fields, and the techniques of supervision and control of the work;
-Interpersonal skills and ability to coordinate and mobilize various stakeholders (contractors, professionals, tenants);
-Ability to write letters, write reports, estimate costs and lead times, and observe details;
-Basic computer skills (email, Excel, Word);
-Knowledge of the antenna environment and telecommunications equipment is an asset;
-Knowledge of security code 6 is an asset.

Do you want to work for an organization where the work environment is healthy and stimulating? We look forward to receiving your application!

This professional services office, renowned for the benefits offered to its employees, is looking for an Operations and Human Resources Manager who will be responsible for the administration and management of internal projects.

KEY RESPONSIBILITIES
Office Management (60%)
-Manage the day-to-day activities of the office;
-Ensure the management of the premises (relationship with the landlord, ensure the application of procedures related to the physical security of the premises, ensure the filing and tidying system);
-Plan and supervise procurements;
-Plan and coordinate internal meetings for office staff;
-Manage internal projects under his/her responsibility:
_Ensure budget management
_Proceed with the necessary submissions and reports to the relevant collaborators
_Plan and maintain the schedule of deliverables
_Ensure controlling deadlines
_Communicate any obstacles to meeting deadlines
-Plan and manage HR activities and social activities of the office.

Resource management (40%)
-Act as a mobilizing, vigilant and proactive leader in promoting the quality of the work environment;
-Supervise office staff and manage labour relations (problematic cases, disciplinary cases, disabilities, retention initiatives, recognition management, etc.);
-Maintain employee files of office staff;
-Plan and manage vacation requests and time off for office staff;
-Manage staffing activities (workforce planning, budget management, staffing activities);
-Supervise onboarding and off-boarding activities;
-Supervise the performance evaluation activities of office staff;
-Coordinate training and resource development activities;
-Participate in the salary review process of the office staff team;
-Manage and complete all retention HR initiatives (wellness, parental leave, gifts, food, etc.).

QUALIFICATIONS
-University training in administration, office automation or any other field deemed relevant;
-3 to 5 years of experience in an office management position or similar position;
-Experience in administrative project management;
-Knowledge of the management issues of a professional services office;
-Fluent French and English at professional level;
-Proficiency in the Office suite;
-Excellent leadership and interpersonal skills, with the ability to manage and motivate a team;
-Excellent organizational and time management skills, and ability to prioritize;
-Ability to implement changes quickly and effectively;
-Ability to work in a team and under pressure;
-Ability to adapt to change and react quickly and positively;
-Political acuity and good judgment;
-Sense of organization, autonomy and responsibility;
-Dynamism and initiative;
-Patience, listening, empathy;
-Rigor, discretion and attention to detail.

Is being at the helm of managing an office and ensuring its optimal functioning the challenge you are looking for? We look forward to meeting you!