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This firm located in downtown Montreal is looking for a dynamic person who will ensure an unparalleled welcome to clients, in addition to putting his/her marketing talents to good use. This person will play a central role in the experience offered to customers, visitors and team members. Present at the firm's reception desk from Monday to Friday, this person will provide professional, warm and attentive service while actively contributing to marketing, business development and event organization activities.

A true ambassador of the firm, he or she ensures the smooth running of the reception, participates in the influence of the firm and contributes to maintaining a welcoming, organized and professional work environment.

Key Responsibilities

Customer experience and reception (40%)
-Ensure a professional, warm and personalized welcome for customers, visitors, candidates and suppliers.
-Answer phone calls and ensure their efficient handling.
-Follow up on emails received in the firm's general mailboxes.
-Provide appropriate information to visitors, customers and employees.
-Control visitor access in accordance with current procedures.
-Act as a resource person for general employee and visitor inquiries.
-Provide support to the Conference Centre Clerk in the preparation of meeting rooms, as required.
-Support the service of coffee, beverages and snacks during certain client meetings or events, depending on operational needs.
-Collaborate in maintaining the quality of common areas and report any situation requiring intervention to ensure a professional customer experience.
-Manage meeting room and common area reservations according to the needs of the firm.

Marketing, communications, business development and events (50%)
-Participate in the updating of the intranet and the various internal communication tools.
-Follow up on the marketing calendar and timelines related to the firm's initiatives.
-Support the updating of lawyers' biographies, representative mandates and institutional content.
-Participate in the preparation and coordination of various business development activities.
-Ensure the administrative follow-up of partnerships, sponsorships, legal directories and rankings.
-Respond to marketing requests from internal teams.
-Participate in the logistical organization of the firm's internal and external events.
-Carry out the necessary follow-ups with suppliers and partners involved in marketing and event projects.
-Contribute to the management of promotional items and the updating of their inventory.
-Participate in the coordination of the arrival of new employees from a marketing and communication perspective.
-Organize professional photo shoots and ensure the necessary follow-ups with the suppliers concerned.
-Provide administrative support to various communication, visibility and outreach initiatives of the firm.
-Participate in the management and updating of contact lists, databases and business development tools.
-Support the preparation of presentations, invitations, publications and various internal and external communications.

Internal Services and Administrative Support (10%)
-Participate in the organization of the firm's social activities and engagement initiatives.
-Coordinate anniversaries, recognitions, departures, arrivals and other significant moments in the life of the firm.
-Maintain up-to-date legal binders, directories, contact lists, administrative tools.

Profile
-Hold a DEP or DEC in administration, office automation, marketing, communication or a related field.
-Possess a minimum of 2-4 years of experience in a similar role.
-Demonstrate excellent customer service and hospitality.
-Strong organizational skills and a strong attention to detail.
-Be recognized for professionalism, resourcefulness and ability to manage multiple priorities simultaneously.
-Demonstrate autonomy, initiative and excellent judgment.
-Fluency in French and English both orally and in writing.
-Have a good knowledge of the Microsoft Office suite.
-Be comfortable with technological tools and collaborative platforms.
-Experience in a professional services firm or legal environment (asset).
-Experience in event organization or marketing support (asset).

Benefits
-8 sick days
-Health insurance paid 100% by the employer
-Short and long-term disability insurance
-RRSP up to 4% employer-matched
-Wellness Spending Account
-Holidays according to experience

Do you have good interpersonal skills and love coordinating everything related to marketing? Give us the privilege of getting to know you!

Do you excel in customer service and are you passionate about the world of wine? This is a great opportunity for you!

A wine and alcohol distributor is looking for a rigorous, professional and passionate salesman who can offer high-quality customer service.

Your responsibilities:
- Contact SAQ stores by phone or email to present and discuss products;
- Inform buyers of new products;
- Ensure a rigorous follow-up of the after-sales service;
- Present current promotions;
- Maintain professional, respectful and lasting relationships with customers.

Profile sought:
- Strong interest in the world of wine;
- Experience in representing consumer products (an asset);
- Relevant sales experience and strong interpersonal skills;
- Training in sales and marketing or equivalent experience (an asset);
- Excellent command of French, both oral and written;
- Knowledge of the hotel and restaurant industry (an asset);
- Good knowledge of the Office suite (Excel, Word, etc.);
- Professionalism, respect and integrity.

Advantages:
- Competitive compensation;
- Bonus plan;
- Group insurance;

Do you want to join a dynamic team?

Give us the privilege of getting to know you!

Our client, a company specializing in high-performance industrial filtration for the environment and already having branches in Europe, Asia and North America, is looking for a sales representative for its Montreal office to cover the Canadian and American territory.

Main tasks:
-Establish, develop and maintain business relationships with existing customers and prospects
-Write commercial offers and proposals for ongoing business according to procedures
-Negotiate, with customers, prices and conditions to be respected
-Master the constraints and specificities of the products sold
-Ensure competitive intelligence
-Ensure participation in trade shows, fairs, conferences, etc., ensuring that the company is known and recognized in the territory
-Ensure the relay between customer requests and the technical services of the parent company
-Perfect your knowledge of the parent company's products and processes

Skills and qualifications
-Experience in B2B business development
-Availability to visit customers for a few days occasionally in the United States and Canada
-Knowledge of industrial filtration and the North American market (would be a plus)
-Fluently bilingual, French and English
-Great open-mindedness, ease of adaptation, sense of responsibility
-Good computer knowledge and experience with a CRM

A base salary of $70K plus commissions is offered for a very realistic average of around $130-140K per year.

You will have access to an insurance plan, expense account, cell phone, etc.

Are you looking for a new challenge that will lead you to travel and showcase your interpersonal skills? Give us the privilege of getting to know you!

Working in the field of insurance and offering a work environment that values integrity and respect for people, this company is looking for the ideal candidate for a position of account manager in business damage insurance to join a dynamic team of advisors, analysts and account managers. Their offices are located in Montreal, near the Pie-IX metro station.

Responsibilities:
-Responsible for the customer service of a portfolio of customers ensuring the best quality of service;
-Negotiate and carry out contract renewals and amendments;
-Market and negotiate with insurers;
-Prepare all customer invoices;
-Check that the contracts issued are in accordance with the negotiations carried out.
-Perform other related duties as requested by the manager or management team.

Skills and qualities sought:
-Have between five and ten years of experience in commercial damage insurance;
-Hold a license in business damage insurance issued by the Autorité des marchés financiers;
-Have completed a DEC or AEC in insurance and financial services (an asset);
-Be bilingual (French and English);
-Master Excel, Word, Outlook;
-Master TAM software (an asset).

This position offers you competitive compensation and comprehensive benefits and programs, including: a schedule of 35 hours per week and the possibility of 100% telework, group insurance, simplified pension plan, employee assistance program, work-life balance, volunteer opportunities, among others.

Do you dream of joining a company with an organizational culture based on family values, and offering personalized training adapted to the workplace and your needs? We are waiting for your application!

A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, service.

Tasks
-Respond to calls from the ACD and inquiries from existing customers regarding their insurance policies (amendments, coverages, endorsements, claims, etc.).
- Ensure the follow-up of files with rigor and professionalism, ensuring the satisfaction and evolving needs of clients.
-Manage renewals and changes to insurance policies, ensuring that the coverage offered remains adequate.
-Bid and finalize insurance policies in the systems of the various insurers.
-Work closely with partner insurers to negotiate the best terms for customers.
-Assist customers in the claims process, accompanying them every step of the way.
-Achieve objectives related to service performance and customer satisfaction indicators.
-Comply with compliance standards and regulations in the insurance industry.
-Perform any other related task to ensure quality customer service.

What we are looking for
-A minimum of 3 years of brokerage experience.
-An AMF licence as a broker or agent in personal damage insurance.
-Relevant experience in customer service in the field of damage insurance.
-Excellent communication and consulting skills.
-Possess good analytical skills.
-Have a good ability to adapt.
-Have a good ability to manage several files simultaneously with rigor and professionalism.
-Good verbal and written communication skills in English and French.
-Knowledge of insurance management tools and software (e.g. GIS, Guidewire, Applied Systems, etc.), an asset.

Why join this team
-A stimulating and constantly evolving work environment, where your skills will be fully valued.
-Opportunities for professional development and skills development in the mortgage industry.
-An office ideally located in Montreal's business district, with direct access to the metro for easy travel.
-A hybrid mode that combines flexibility and face-to-face collaboration.
-Modern desks, designed for your comfort, with ergonomic workstations to promote your well-being.
-A comprehensive benefits program to take care of your health and financial future.

If you enjoy taking on challenges, providing exceptional customer service, and contributing to an evolving business, this is the position for you!

A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, sales.

Your responsibilities
-Receive and handle incoming calls from customers, responding to their needs with professionalism and kindness.
-Advise customers and sell damage insurance products by proposing solutions adapted to the needs of customers.
-Bid and finalize insurance offers in the systems of the various insurers.
-Achieve and exceed monthly sales targets while ensuring optimal customer satisfaction.
-Ensure exceptional customer service, by offering personalized support and rigorous follow-up of files.
-Manage renewals and changes to insurance policies, ensuring that the coverage offered remains adequate.
-Develop and maintain relationships with partner insurers, in order to optimize the offers offered to customers.
-Assist customers in the claims process, guiding them every step of the way to ensure efficient care.
-Comply with compliance standards and regulations in the insurance industry.
-Actively participate in the growth of the company, identifying business opportunities and contributing to the continuous improvement of the service.
-Perform various other related tasks to ensure a smooth and optimal customer experience.

What we are looking for
-A minimum of 3 years of experience in damage insurance brokerage.
-An AMF licence as a broker or agent in personal damage insurance.
-Excellent command of French and English, both oral and written.
-A passion for sales and customer service with a genuine desire to help customers find the best protection.
-A sense of organization and autonomy, with the ability to manage several files in parallel.
-A good analytical mind and an ability to quickly find solutions adapted to the needs of customers.
-Mastery of computer tools and an ability to adapt to new systems.

Why join this team
-A stimulating and constantly evolving work environment, where your skills will be fully valued.
-Opportunities for professional development and skills development in the mortgage industry.
-An office ideally located in Montreal's business district, with direct access to the metro for easy travel.
-A hybrid mode that combines flexibility and face-to-face collaboration.
-Modern desks, designed for your comfort, with ergonomic workstations to promote your well-being.
-A comprehensive benefits program to take care of your health and financial future.

If you enjoy taking on challenges, providing exceptional customer service, and contributing to an evolving business, this is the position for you!