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This large company working in the Quebec medical sector is looking for an IT coordinator who will be responsible for project coordination and collaboration between internal resources and various external partners.

Responsibilities
- Provide advanced level support to resolve complex issues;
- Monitor application or program logs and follow up on anomalies;
- Implement and follow incident management procedures;
- Ensure the communication of the objectives and priorities of the resources involved;
- Ensure effective cooperation with other departments and users;
- Identify opportunities to improve support processes and ensure that they are updated;
- Ensure the monthly follow-up of IT expenses;
- Responsible for coordinating requests for support and training to users;
- Coordinate requests for technical problems with the outsourcing team.

Requirements
- Bachelor's degree in computer science or equivalent training;
- Minimum 10 years of experience in a similar position;
- Experience in assigning and monitoring team tasks to carry out infrastructure and networking projects;
- Diversified experience in technology project management;
- Fluency in French;
- Ability to perform 2% of tasks in English;
- Occasional availability outside of regular hours.

Skills in demand
- Leadership to motivate and direct internal and external resources;
- Excellent organizational and priority management skills;
- Ability to work in a team and collaborate with different departments;
- Excellent communication skills, leadership and power of influence;
- Sense of responsibility, attention to detail and discretion;
- Excellent customer service and interpersonal skills;
- High level of autonomy and proactivity.

Conditions and benefits
- 35-hour/week schedule (face-to-face position)
- Day 1 group insurance, paid at 100%
- 10 days of personal leave, paid if not taken
- 3 weeks of vacation/year
- Defined benefit pension fund
- More holidays than the norm
- Closed between Christmas and New Year's Day
- Employee Assistance Program
- Training and professional development opportunities

Put your interpersonal skills to good use in this dynamic team where you will be appreciated at your true value! We look forward to getting to know you!

This boutique firm specializing in the field of intellectual property is looking for an assistant who has some experience in intellectual property and who would like to learn more.

Responsibilities:
‐ Verify incoming emails, respond to them as needed and file them.
‐ Verify and process correspondence received from the patent office.
‐ Review files and file documents received from CIPO and review files in the patent management system.
‐ Check the deadline for maintenance fees.
‐ Prepare estimates for maintenance tax advances.
‐ Remind customers and ask for an advance when necessary.
‐ Update the patent management system upon receipt of instructions from clients to pay (or not) the maintenance fee.
‐ Check that advances have been received.
‐ Proceed with the payment of the maintenance fee according to the instructions of the customers.
‐ Prepare estimates at the request of clients for upcoming maintenance taxes.
‐ Follow up with foreign correspondents for foreign taxes.
‐ Process invoices from foreign correspondents and verify files and amounts; transmit to the administration for processing; verify that the disbursement has been accounted for and invoice the client.
‐ Conduct conflict searches for new clients.
‐ Prepare letters‐mandates and advance requests for new clients.
‐ Prepare the opening and closing of files.
‐ Review files and update them in the system upon receipt of issued patents and send reports to clients with a copy of the patent.
‐ Perform prior art searches, prior art preparations, and information disclosure statements (IDS) for filing with the USPTO.

Qualifications:
- Experience as an administrative assistant
- Experience in intellectual property and patents - asset
- Bilingualism, French and English, oral and written
- Willingness to learn

Open salary based on experience and full range of benefits.

Is this the position that will propel your career? Give us the privilege of getting to know you!