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Working in the field of real estate and having the well-being of the population at heart, this company is looking for a real estate manager. Reporting to the Senior Director of Real Estate Operations, the person directs, coordinates and controls all leasing activities. He or she is responsible for the quality of the services provided to the various tenants served. He or she promotes, develops and encourages best management practices in a spirit of continuous improvement. He or she ensures consistency of practices and corrects deviations. He or she also ensures the quality and safety of living environments and the application of building regulations.

Responsibilities
-Work in collaboration with the Head of the Real Estate Projects Department to offer the best service;
-Plan, organize, manage and control the human, financial, material and informational resources required for the activities of his/her department;
-Ensure the staffing, integration and training of new employees in collaboration with the human resources department;
-Establish annual objectives and evaluate the contribution of his/her team;
-Act as the person responsible for the rental of all units, the collection of rents and the management of second-instance complaints (neighbourhood problems, unsanitary conditions, safety, mental health problems, loss of autonomy, illegal occupation, etc.);
- Manage policies, procedures and regulations (building by-laws, allocation by-laws and rentals) and ensure their effectiveness with respect to the quality of living environments and occupancy of the premises;
- Control and ensure compliance with the laws, regulations and standards that govern the rental of accommodation;
-Maintain partnerships and business relationships with the various institutional and community stakeholders in the social housing stock;
-Manage and transfer legal proceedings within his/her field of activity to the incumbent of files at the Administrative Housing Tribunal, with the exception of cases of non-payment of rent;
-Negotiate and follow up on payment agreements on a monthly basis in order to collect amounts owed by tenants;
-Follow up on the progress of tenants' eligibility files for rent subsidies with the subsidy leasing agent;
-Ensure a follow-up of rental agreements for resident concierges in collaboration with the coordinator of the human resources department;
-Establish and maintain the list of contact persons for grant applications;
-Ensure compliance with and application of the rental regulations regarding the calculation of rents for new and renewed leases;
-Follow up with tenants refusing rent increases and possibly transfer files to the TAL holder for rent fixing;
-Develop, establish and publicize the orientations, needs and vision of customer service to all tenants in the real estate portfolio;
-Ensure that tenants are offered quality, equitable services and a pleasant and safe living environment;
-Control the procedures and quality standards of tenant services (surveys, visits, etc.);
-Establish and maintain the monthly dashboard listing the monitoring of statistics of all tenant services activities and ensure the correction of discrepancies;
-Promote the implementation of best management practices in a spirit of continuous improvement;
-Define with the real estate projects department the time allocated to the rental of vacant housing units and ensure compliance with the allocated deadlines;
-Follow up on requests for housing adaptations;
-Supervise the termination of leases, assignments, subleases;
-Develop management methods and strategies to maximize the occupancy rate of vacant housing;
-Contribute to the identification of client needs and social issues in living environments;
-Prepare the budget of his/her department in collaboration with the Senior Director, Finance and Administration;
-Participate and collaborate in various meetings of partner community groups;
-Develop and maintain good relationships with tenants, organizations, partners and community groups;
-Ensure the implementation of protocols or collaboration agreements with stakeholders in the health and social services network to facilitate tenants' access to quality care and services.

Qualifications sought
-2 years of experience as a manager
-Advanced French, Intermediate English
-Possess a driver's license
-Have a university education in administration or humanities

Are you looking for a job that will allow you to put your great organizational skills and your unparalleled interpersonal skills to good use? We look forward to getting to know you!

This firm where excellence meets benevolence is looking for a person with experience in administrative support in the legal world. This person will join their business law team which is looking to welcome new talent to collaborate with several of its partners in their offices in Montreal.

The challenges
-Prepare, review and correct correspondence and all other documents of an administrative nature;
-Provide careful support for the management of lawyers' agendas;
-Conduct conflict searches, prepare letters of engagement, open, organize and file physical and virtual files;
- Ensure the revision and correction of pro formas as well as the sending of invoices. In addition, follow up on billing requests and be in charge of filling in time entries;
- Organize the logistics of lawyers' travel.

Benefits
-A competitive total compensation;
-A hybrid and flexible work environment integrating both teleworking and presence in the office according to the needs of the teams and in which life balance is at the heart of priorities;
-A health and wellness reimbursement program, an insurance plan that adapts, a telemedicine service and a generous retirement savings plan;
-A friendly work atmosphere where the values of respect, openness, innovation, diversity, equity and inclusion are put forward;
-A culture and leaders who promote an excellent employee experience by prioritizing autonomy, recognition, collaboration and the development of full potential;
-Be part of a company that is committed to giving back to the community;
-Ergonomic, bright offices and a gym with equipment and sports classes offered to all.

Qualifications
-Hold a diploma of professional studies in secretarial studies;
-Have a minimum of five years of experience in a similar position;
-Be fluent in French and English, both oral and written;
-Proficiency in the Microsoft Office suite;
-Be concerned about offering high-quality customer service that allows you to deal with several stakeholders;
-Have an outstanding sense of organization and know how to manage priorities while taking initiatives.

Join this firm that recognizes talent and focuses on everyone's potential, and offers its employees several continuing education opportunities.

This organization working in the field of real estate is looking for an administrative officer for their sanitation department.

Examples of tasks and responsibilities
- Acts as administrative support for the planning, monitoring, control and distribution of any work to the activities of the administrative unit.
- Ensures the preparation, follow-up, control or coordination of certain files relating to housing, work recordings, fumigation, elevator maintenance contracts, disasters or other similar files.
- Enters information related to the follow-up of maintenance work requests and performs administrative reconciliation of work records.
- Verifies the conformity of the data entered on invoices, purchase orders, delivery notes and other similar documents.
- Prepares and carries out requisitions.
- Follows up and updates maintenance work lists.
- Completes, prepares and follows up on attendance records, travel and other related reports.
- Ensures the updating of the various computer files of the administrative unit.
- Files and photocopies various administrative documents.
- Ensures the transmission of documents to be given to contractors or external stakeholders.
- Prepares reports related to the follow-up of purchase orders.
- Ensures the distribution of maintenance work as needed.
- Proceeds or participates in the closure of work requests when required.
- Approves, enters and follows up on contractors' invoicing.
- Opens and monitors claims files.
- Processes invoices in the financial system.

Desired profile
-Good knowledge of French and spoken English
-Good knowledge of mathematics
-Good knowledge of the operation of office automation tools and accounting rules
-Good knowledge of the issues of maintaining a residential building
-At least two years of experience in a similar position

Join the ranks of this organization that does everything possible to make its employees feel good!

Are you looking for new challenges in the field of administrative support? We've got the job for you! Whether you want to work for a company working in social intervention, in real estate, in the legal field, in human resources or in accounting, we have a wide range of positions that will make you happy!

Some positions include accounting or human resources functions, and therefore offer you a wide variety of tasks and challenges! Others involve customer service activities such as reception or support for other employees, which allows you to use your abilities to establish and promote good human contacts! Do you like to revise texts or solve problems? We will find you the dream job, as assistant, clerk or receptionist!

Whether you have no experience in administrative support or you have been in the field for a few years but want to explore new avenues, let us know your dreams, we are here to help you find your ideal job!

A major player in the real estate industry in Montreal, and recognized as a great place to work, this company is looking for administrative agents for various sectors.

Example of tasks and responsibilities
- Acts as administrative support for the planning, monitoring, control and distribution of any work to the activities of the administrative unit.
- Ensures the preparation, follow-up, control or coordination of certain files relating to housing, work recordings, fumigation, elevator maintenance contracts, disasters or other similar files.
- Enters information related to the follow-up of maintenance work requests and performs administrative reconciliation of work records.
- Verifies the conformity of the data entered on invoices, purchase orders, delivery notes and other similar documents.
- Prepares and carries out requisitions.
- Follows up and updates maintenance work lists.
- Completes, prepares and follows up on attendance records, travel and other related reports.
- Ensures the updating of the various computer files of the administrative unit.
- Files and photocopies various administrative documents.
- Ensures the transmission of documents to be given to contractors or external stakeholders.
- Prepares reports related to the follow-up of purchase orders.
- Ensures the distribution of maintenance work as needed.
- Proceeds or participates in the closure of work requests when required.
- Approve, enter and follow up on contractors' invoicing.
- Opens and monitors claims files.
- Processes invoices in the financial system.
- Receives, screens and routes telephone calls and visits to or from the administrative unit.
- Receives complaints or requests from tenants and transmits to them any relevant information relating to the maintenance of buildings.
- Ensures the collection of rents received as well as the preparation of bank deposits.
- Performs the entry of payments received and ensures the accuracy of the data in accordance with the relevant files. Records payments received or to be made in the tenants' file.
- Keeps up to date the rent payments received, charges the sums to the client's account.
- Follows up on emergency calls (outside of business hours) and vacant accommodations.

Desired profile
- Good knowledge of spoken French and English,
- Good knowledge of mathematics,
- Good knowledge of accounting rules,
- Knowledge of the problems of maintenance of a residential building,
- Knowledge of various software and office equipment.

Looking for that kind of challenge? We look forward to your application!

This law firm offering a stimulating work environment in a friendly atmosphere is looking for an office clerk for its Montreal office to assist clients as well as professionals and support staff in various operations related to the smooth running of the office.

The successful candidate stands out for his or her rigor and sense of organization and priorities, which allow him or her to manage several tasks simultaneously. Versatile and with a great concern for customer service, this person likes to work in a team and contribute significantly to the success of the office.

KEY RESPONSIBILITIES
-Opening and/or closing of the reception;
-Responsible for the reception area and all common areas;
-Management of conference rooms (preparing, servicing and cleaning rooms) during meetings and events;
-Management of restaurant reservations and meal orders when required;
-Kitchen management (maintenance, supply of beverages, coffee machines, food and cleaning products);
-Assistance in the preparation of various events and activities organized at the office;
-Any other related task in support of the management teams and internal services (replacement at reprography, replacement at reception, deposits at the bank, archiving of files, inventories and orders, etc.).

SKILLS AND QUALITIES SOUGHT
-Highly developed sense of customer service, flexibility and desire to exceed customer expectations;
-Excellent interpersonal skills, ability to interact with internal and external customers in a professional manner;
-Ability to multitask;
-Attention to detail;
-Ability to work well under pressure in a fast-paced work environment;
-Flexible hours and availability to work outside of office hours when required;
-Experience in a law firm or professional office, an asset.

BENEFITS
-Full-time, permanent position;
-Group insurance paid in part by the employer;
-Group pension plan;
-Telemedicine and Employee and Family Assistance Program;
-Opus program in collaboration with the STM.

Are you the person we can always count on? Are you looking for a new challenge in a firm that has made its mark? We look forward to getting to know you!

This professional services office, renowned for the benefits offered to its employees, is looking for an Operations and Human Resources Manager who will be responsible for the administration and management of internal projects.

KEY RESPONSIBILITIES
Office Management (60%)
-Manage the day-to-day activities of the office;
-Ensure the management of the premises (relationship with the landlord, ensure the application of procedures related to the physical security of the premises, ensure the filing and tidying system);
-Plan and supervise procurements;
-Plan and coordinate internal meetings for office staff;
-Manage internal projects under his/her responsibility:
_Ensure budget management
_Proceed with the necessary submissions and reports to the relevant collaborators
_Plan and maintain the schedule of deliverables
_Ensure controlling deadlines
_Communicate any obstacles to meeting deadlines
-Plan and manage HR activities and social activities of the office.

Resource management (40%)
-Act as a mobilizing, vigilant and proactive leader in promoting the quality of the work environment;
-Supervise office staff and manage labour relations (problematic cases, disciplinary cases, disabilities, retention initiatives, recognition management, etc.);
-Maintain employee files of office staff;
-Plan and manage vacation requests and time off for office staff;
-Manage staffing activities (workforce planning, budget management, staffing activities);
-Supervise onboarding and off-boarding activities;
-Supervise the performance evaluation activities of office staff;
-Coordinate training and resource development activities;
-Participate in the salary review process of the office staff team;
-Manage and complete all retention HR initiatives (wellness, parental leave, gifts, food, etc.).

QUALIFICATIONS
-University training in administration, office automation or any other field deemed relevant;
-3 to 5 years of experience in an office management position or similar position;
-Experience in administrative project management;
-Knowledge of the management issues of a professional services office;
-Fluent French and English at professional level;
-Proficiency in the Office suite;
-Excellent leadership and interpersonal skills, with the ability to manage and motivate a team;
-Excellent organizational and time management skills, and ability to prioritize;
-Ability to implement changes quickly and effectively;
-Ability to work in a team and under pressure;
-Ability to adapt to change and react quickly and positively;
-Political acuity and good judgment;
-Sense of organization, autonomy and responsibility;
-Dynamism and initiative;
-Patience, listening, empathy;
-Rigor, discretion and attention to detail.

Is being at the helm of managing an office and ensuring its optimal functioning the challenge you are looking for? We look forward to meeting you!

Do you dream of being part of a culture that values integrity and respect for all individuals, in a team atmosphere where everyone feels supported and valued? Here is your opportunity!

The advantages:
-Competitive compensation and vacation allowance based on experience gained in the industry
-35-hour work week with remote, hybrid, or in-person work options
-Group insurance and telemedicine from the date of hire
-Simplified pension plan
-Employee Assistance Program
-Bonuses (obtaining a title, seniority, referencing candidates or new clients)
-Volunteer opportunities and matching employer donations to causes chosen by employees

Examples of responsibilities:
-Assist the team in the issuance of various insurance documents (insurance certificates, financing plan, etc.)
-Assist account managers in the verification of insurance policies
-Provide support to the billing department
-Provide support to obtain documents in a timely manner

Skills sought:
-A minimum of three years of experience in commercial damage insurance
-The ability to communicate in French and English
-Proficiency in Excel, Word, Outlook
-A mastery of TAM software (an asset).

What will set you apart:
-Having a valid damage insurance license from the AMF
-A college diploma in commerce, finance, business administration or a related field
-The ability to maintain stability and professional tolerance in a multi-tasking, multi-level and time-sensitive environment.

Join this team committed to making a positive impact on the lives of employees and customers.