A pioneer in the field of real estate in Montreal, this company is currently looking for several leasing agents. Possibility of hybrid work.
EXAMPLES OF RESPONSIBILITIES, TASKS AND ACTIVITIES TYPICALLY ASSIGNED TO THE FUNCTION:
-Meets with customers at home, office, point of service or in a home;
-Ensures the rental of accommodation activities for applicants (visit of the accommodation and common areas with the applicant, telephone or in-person interview, verification and validation of supporting documents, calculation and entry of rent, preparation and signature of the first lease with possibilities of amendments, information to the tenant, coordination of the handing over of keys, etc.);
-Contributes to housing rental activities, presentation to the selection committee, visit of the accommodation and common areas, etc.;
-Guides, informs and advises clients about the lease, complaint management, the concept of neighbourhood choice, housing, areas of selection, alternative services, regulations, standards, procedures and other government programs;
-Ensures the mandatory housing change activities, in the event of a disaster, during major work or for health or psychosocial reasons (visit of the housing, liaison with the stakeholders concerned, presentation to the selection committee, validation of the choice, preparation and signature of the lease and the property disposition form, possibility of amendment, preparation of the file for the Administrative Housing Tribunal in the event of a dispute, etc.);
-Visits tenants (new tenants following their move in to facilitate their integration, tenants aged 70 and over, if necessary, to collect documents, to make appropriate referrals in the event of loss of autonomy or other health problems, when changing housing for health or psychosocial reasons) and makes courtesy calls;
-Initially updates and maintains up-to-date information on parking spaces and conservatories to facilitate rental;
-Makes the necessary checks to detect unsanitary problems and refers to the relevant stakeholders;
-Registers and updates lists for reduced mobility from time to time. Participates in annual fire drills as required;
-Detects cases of unauthorized occupancy and prepares files for the Tribunal administratif du logement;
-Collaborates closely with leasing agents - Lease management and, when the situation requires it or when a consensual agreement is reached between two employees, carries out field tasks that contribute to the team's common objectives;
-Represents the company before the Administrative Housing Tribunal and other organizations;
-Participates in the development of standard methods and procedures. Performs various administrative tasks, participates in various projects and committees according to the needs of the organization;
-In collaboration with the community organization and operations, meets with tenant associations annually or as needed. Supports co-workers;
-Collaborates with other departments by carrying out field interventions in order to ensure compliance with building regulations.
Minimum academic background required
-DEC in social assistance, social work, administrative techniques or special education or equivalent.
Minimum experience required
-Two years of experience as a socio-economic assistance officer, in a helping or assisting relationship with a disadvantaged clientele or in an administrative position within a socio-community organization or equivalent.
Minimum general knowledge required
-Very good knowledge of communication and interviewing techniques
-Good knowledge of French and English
-Basic knowledge of mathematics
-Ability to apply laws, regulations, etc.
Are you an example of benevolence and do you have a particular concern for people's well-being? We look forward to meeting you!