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This social organization is looking for customer support agents that makes every effort to ensure the well-being of its tenants and employees.

The skills sought:
-Knowledge of spoken and written French and English.
-Knowledge of the operation of a microcomputer, more particularly the Windows environment and Word and Excel software.
-Knowledge of social housing, housing and health and social services environments.
-Ability to develop bonds of trust with people.
-Ability to write activity and analysis reports.
-Ability to work autonomously, under pressure and to adapt to different clienteles.
-Good interpersonal relations and teamwork.

Examples of tasks:
-Welcoming people and receiving calls from people in difficulty who are urgently looking for housing.
-Ensure the classification of requests received in order to constitute and maintain a list of housing requests in emergency situations.
-Search for a temporary place of accommodation for households and make reservations.
-Ensure the verification of accommodation invoices.
-Establish and maintain a bank of available housing.
-Ensure a follow-up of people rehoused in emergency situations by accompanying and supporting these people in the search for permanent housing. If necessary, meet with them at the temporary accommodation site.
-Refer people who are not eligible for temporary accommodation to the relevant resources.
-Ensure the follow-up of the files of rehoused people with our housing partners.
-Coordinate, with any external agency, the services necessary to support people in need.
-Draft any administrative report requested by the immediate supervisor, including the production of statistical reports in relation to the reference service.

Do you wear your heart on your sleeve and want to share your interpersonal skills with people in need? All in a stimulating and warm work environment? We look forward to meeting you!

This organization working in the field of real estate is looking for an administrative officer for their sanitation department.

Examples of tasks and responsibilities
- Acts as administrative support for the planning, monitoring, control and distribution of any work to the activities of the administrative unit.
- Ensures the preparation, follow-up, control or coordination of certain files relating to housing, work recordings, fumigation, elevator maintenance contracts, disasters or other similar files.
- Enters information related to the follow-up of maintenance work requests and performs administrative reconciliation of work records.
- Verifies the conformity of the data entered on invoices, purchase orders, delivery notes and other similar documents.
- Prepares and carries out requisitions.
- Follows up and updates maintenance work lists.
- Completes, prepares and follows up on attendance records, travel and other related reports.
- Ensures the updating of the various computer files of the administrative unit.
- Files and photocopies various administrative documents.
- Ensures the transmission of documents to be given to contractors or external stakeholders.
- Prepares reports related to the follow-up of purchase orders.
- Ensures the distribution of maintenance work as needed.
- Proceeds or participates in the closure of work requests when required.
- Approves, enters and follows up on contractors' invoicing.
- Opens and monitors claims files.
- Processes invoices in the financial system.

Desired profile
-Good knowledge of French and spoken English
-Good knowledge of mathematics
-Good knowledge of the operation of office automation tools and accounting rules
-Good knowledge of the issues of maintaining a residential building
-At least two years of experience in a similar position

Join the ranks of this organization that does everything possible to make its employees feel good!

Are you looking for new challenges in the field of administrative support? We've got the job for you! Whether you want to work for a company working in social intervention, in real estate, in the legal field, in human resources or in accounting, we have a wide range of positions that will make you happy!

Some positions include accounting or human resources functions, and therefore offer you a wide variety of tasks and challenges! Others involve customer service activities such as reception or support for other employees, which allows you to use your abilities to establish and promote good human contacts! Do you like to revise texts or solve problems? We will find you the dream job, as assistant, clerk or receptionist!

Whether you have no experience in administrative support or you have been in the field for a few years but want to explore new avenues, let us know your dreams, we are here to help you find your ideal job!

A major player in the real estate industry in Montreal, and recognized as a great place to work, this company is looking for administrative agents for various sectors.

Example of tasks and responsibilities
- Acts as administrative support for the planning, monitoring, control and distribution of any work to the activities of the administrative unit.
- Ensures the preparation, follow-up, control or coordination of certain files relating to housing, work recordings, fumigation, elevator maintenance contracts, disasters or other similar files.
- Enters information related to the follow-up of maintenance work requests and performs administrative reconciliation of work records.
- Verifies the conformity of the data entered on invoices, purchase orders, delivery notes and other similar documents.
- Prepares and carries out requisitions.
- Follows up and updates maintenance work lists.
- Completes, prepares and follows up on attendance records, travel and other related reports.
- Ensures the updating of the various computer files of the administrative unit.
- Files and photocopies various administrative documents.
- Ensures the transmission of documents to be given to contractors or external stakeholders.
- Prepares reports related to the follow-up of purchase orders.
- Ensures the distribution of maintenance work as needed.
- Proceeds or participates in the closure of work requests when required.
- Approve, enter and follow up on contractors' invoicing.
- Opens and monitors claims files.
- Processes invoices in the financial system.
- Receives, screens and routes telephone calls and visits to or from the administrative unit.
- Receives complaints or requests from tenants and transmits to them any relevant information relating to the maintenance of buildings.
- Ensures the collection of rents received as well as the preparation of bank deposits.
- Performs the entry of payments received and ensures the accuracy of the data in accordance with the relevant files. Records payments received or to be made in the tenants' file.
- Keeps up to date the rent payments received, charges the sums to the client's account.
- Follows up on emergency calls (outside of business hours) and vacant accommodations.

Desired profile
- Good knowledge of spoken French and English,
- Good knowledge of mathematics,
- Good knowledge of accounting rules,
- Knowledge of the problems of maintenance of a residential building,
- Knowledge of various software and office equipment.

Looking for that kind of challenge? We look forward to your application!

We are looking for two people for a position as a Special Projects Officer for the offices of a Montreal company. Working hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. There is the possibility of teleworking.

Examples of responsibilities:
-Meets with clients, tenants, applicants and owners (private owners, NPOs or housing cooperatives) or their agents, both at home and at the office.
-Receives, visits, guides, informs and advises clients on the preparation of leases, the management of complaints, the notion of neighbourhood choices, areas of selection, alternative services, by-laws, standards, procedures and other government programs.
-Visits new tenants and welcomes multi-ethnic clientele. Visiting, if necessary, tenants when changing accommodation for health reasons or psychosocial situations; If necessary, advises the owner on the intervention measures available (interim injunction, health network resources, police officers, etc.).
-Performs file analysis (verification and validation of supporting documents), assesses the needs of the clientele, makes matches of vacant dwellings, calculates the rent to be paid, conducts basic verifications on payments to landlords, verifies cases of illegal occupation in order to correct the situation and follows up on work and repairs in dwellings.
-Identifies and evaluates new housing units or buildings; negotiates agreements of all kinds (negotiation of prices in relation to rent increases or reductions in services, etc.) within the framework of the rent subsidy program with representatives of the private sector or paragovernmental organizations and presents them to his/her superior for approval.
-Manages tenant and landlord complaints as well as crisis situations; analyzes problems and proposes solutions in order to reach agreements.
-Ensures the rental of housing and parking lots; Changing accommodation, visits and promotion of housing, preparation, renewal and signing or termination of leases, creation and computer modification of addition and change of owner, coordination of key handover.
-Ensures constant contact with private owners, non-profit organizations, cooperatives and the SHQ.
-Participates in the development of methods, standards and procedures, participates in various projects within his/her field of activity and represents the company with organizations including the Régie du logement and assists his/her co-workers.

Profile sought:
-DEC in social assistance, social work, administrative techniques or special education.
-Two years of experience in a comparable position.
-Three years of relevant experience.

Minimum general knowledge required:
-Very good knowledge of communication and interviewing techniques;
-Good knowledge of French and English;
-Basic knowledge of mathematics;
-Ability to apply laws and regulations;
-Have a minimum of knowledge in administration and in assessing the general quality of a building is an asset.

Do you like to be close to people and see to their well-being? We look forward to your application!

With several residential buildings to its credit, this company is looking for a secretary-receptionist for weekend work (from Friday to Monday). The incumbent will receive requests for information and complaints from customers and answer their questions. This person will also perform the usual work of a receptionist, guide and assist visitors and perform some simple office tasks to provide administrative and clerical support.

Responsibilities
-Performs telephone and direct solicitation, receives telephone calls and routes them and/or takes the message in order to ensure or take action according to priorities, receives emergency calls from residents and forwards them to the person in charge on duty and acts as a relay to reach the staff.
-Greets and directs residents, visitors, suppliers, employees, etc., according to procedures and regulations so that people have access to the appropriate places.
-Provides rental information based on established information and rates and, if required, provides the prospective client with a tour of the premises for rental purposes and has the lease signed if necessary.
-Monitors the entry and exit of staff and residents and access according to procedures and regulations in order to ensure the right of access, to avoid the exit of merchandise and to ensure the safety of residents.
-Keeps a record of complex events in a daily journal, maintains and updates an evacuation log to be given to firefighters in the event of an emergency, as well as the register of absent or hospitalized residents.
-Performs filing, copying, scheduling, etc.
-Performs secretarial work: payroll monitoring, ordering of office supplies and other materials, analysis tables, sorting and distribution of mail.
-Prepares correspondence and documents such as schedules, charts, calendars, documentation and, depending on the information, meeting agendas; takes care of logistics, prepares posters and internal memos, gathers and assembles necessary documentation; attends meetings, writes minutes and follows up on files.
-Translates documents to meet the needs of a bilingual clientele.

Minimum general knowledge required:
-Good knowledge of office automation and able to converse properly in French and English.
-Profile sought: warm, pleasant, calm, honest and discreet person, capable of empathy, patient, who establishes good contacts and knows how to gain the trust and respect of others.
-Education: General Secondary V (DES) or Professional (DEP) in a discipline oriented towards office work (e.g., office automation, accounting, etc.).
-Minimum experience required: Six months of relevant experience.

Do you like to be in contact with people and are you looking for a work schedule from Friday to Monday? We look forward to your resume!