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A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, service.

Tasks
-Respond to calls from the ACD and inquiries from existing customers regarding their insurance policies (amendments, coverages, endorsements, claims, etc.).
- Ensure the follow-up of files with rigor and professionalism, ensuring the satisfaction and evolving needs of clients.
-Manage renewals and changes to insurance policies, ensuring that the coverage offered remains adequate.
-Bid and finalize insurance policies in the systems of the various insurers.
-Work closely with partner insurers to negotiate the best terms for customers.
-Assist customers in the claims process, accompanying them every step of the way.
-Achieve objectives related to service performance and customer satisfaction indicators.
-Comply with compliance standards and regulations in the insurance industry.
-Perform any other related task to ensure quality customer service.

What we are looking for
-A minimum of 3 years of brokerage experience.
-An AMF licence as a broker or agent in personal damage insurance.
-Relevant experience in customer service in the field of damage insurance.
-Excellent communication and consulting skills.
-Possess good analytical skills.
-Have a good ability to adapt.
-Have a good ability to manage several files simultaneously with rigor and professionalism.
-Good verbal and written communication skills in English and French.
-Knowledge of insurance management tools and software (e.g. GIS, Guidewire, Applied Systems, etc.), an asset.

Why join this team
-A stimulating and constantly evolving work environment, where your skills will be fully valued.
-Opportunities for professional development and skills development in the mortgage industry.
-An office ideally located in Montreal's business district, with direct access to the metro for easy travel.
-A hybrid mode that combines flexibility and face-to-face collaboration.
-Modern desks, designed for your comfort, with ergonomic workstations to promote your well-being.
-A comprehensive benefits program to take care of your health and financial future.

If you enjoy taking on challenges, providing exceptional customer service, and contributing to an evolving business, this is the position for you!

A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, sales.

Your responsibilities
-Receive and handle incoming calls from customers, responding to their needs with professionalism and kindness.
-Advise customers and sell damage insurance products by proposing solutions adapted to the needs of customers.
-Bid and finalize insurance offers in the systems of the various insurers.
-Achieve and exceed monthly sales targets while ensuring optimal customer satisfaction.
-Ensure exceptional customer service, by offering personalized support and rigorous follow-up of files.
-Manage renewals and changes to insurance policies, ensuring that the coverage offered remains adequate.
-Develop and maintain relationships with partner insurers, in order to optimize the offers offered to customers.
-Assist customers in the claims process, guiding them every step of the way to ensure efficient care.
-Comply with compliance standards and regulations in the insurance industry.
-Actively participate in the growth of the company, identifying business opportunities and contributing to the continuous improvement of the service.
-Perform various other related tasks to ensure a smooth and optimal customer experience.

What we are looking for
-A minimum of 3 years of experience in damage insurance brokerage.
-An AMF licence as a broker or agent in personal damage insurance.
-Excellent command of French and English, both oral and written.
-A passion for sales and customer service with a genuine desire to help customers find the best protection.
-A sense of organization and autonomy, with the ability to manage several files in parallel.
-A good analytical mind and an ability to quickly find solutions adapted to the needs of customers.
-Mastery of computer tools and an ability to adapt to new systems.

Why join this team
-A stimulating and constantly evolving work environment, where your skills will be fully valued.
-Opportunities for professional development and skills development in the mortgage industry.
-An office ideally located in Montreal's business district, with direct access to the metro for easy travel.
-A hybrid mode that combines flexibility and face-to-face collaboration.
-Modern desks, designed for your comfort, with ergonomic workstations to promote your well-being.
-A comprehensive benefits program to take care of your health and financial future.

If you enjoy taking on challenges, providing exceptional customer service, and contributing to an evolving business, this is the position for you!

Offering a work environment that values integrity and respect for people, this company is looking for the ideal candidate for a portfolio manager position in commercial property and casualty insurance to join a dynamic team. Their offices are located in Montreal, near the Pie-IX metro station.

Responsibilities:
-Accomplish your sales goals by conducting frequent presentations, calls and sales meetings with your prospects
-Create sales proposals, presentations and RFP responses that creatively and effectively meet the needs of prospects and appropriately communicate the business value of internal services and offerings
-Meet with clients, write the comparison book for presentation to the client including the insurance statement, the particulars of each policy and the list of insurance not in force
-Involve account managers in their files from the beginning, maintain communication with them to ensure customer service satisfaction and meet its commitments and general expectations
-Maintain the files of each client in collaboration with the account manager
-Make the necessary follow-ups on the requests of insurers to customers
-Manage research efforts and analysis on relevant markets and sectors to identify potential relationship needs, target new accounts, and ultimately target areas of expansion for existing accounts or the general business book
-Maintain a good relationship with the customer to introduce and sell new products and facilitate further penetration and representation of the market. Encourage and explore cross-border sales opportunities. In the event of a change of portfolio manager, ensure the transition and introduction of the new representative to the client
-Be a member of various professional and industrial or regional organizations and attend relevant conferences and events to expand and maintain an extensive professional network, represent the company and gain exposure and insight into various specialties
-Perform other related duties as requested by the manager or management team

Skills and qualities sought:
-Have a minimum of five years of experience in commercial damage insurance
-Hold a licence in business damage insurance issued by the Autorité des marchés financiers
-Have a university or college diploma or equivalent work experience
-Be bilingual (French and English)
-Have business development skills
-Master Excel, Word, Outlook software
-Have a PAA, FPAA or CRM diploma (an asset)
-Master TAM software (an asset)

This position offers you competitive compensation and comprehensive benefits and programs, including: 35-hour per week schedule and the possibility of telework, group insurance, simplified pension plan, employee assistance program, work-life balance, volunteer opportunities.

Do you dream of joining a company with an organizational culture based on family values, and offering personalized training adapted to the workplace and your needs? We are waiting for your application!

Working in the field of insurance and offering a work environment that values integrity and respect for people, this company is looking for the ideal candidate for a position of account manager in business damage insurance to join a dynamic team of advisors, analysts and account managers. Their offices are located in Montreal, near the Pie-IX metro station.

Responsibilities:
-Responsible for the customer service of a portfolio of customers ensuring the best quality of service;
-Negotiate and carry out contract renewals and amendments;
-Market and negotiate with insurers;
-Prepare all customer invoices;
-Check that the contracts issued are in accordance with the negotiations carried out.
-Perform other related duties as requested by the manager or management team.

Skills and qualities sought:
-Have between five and ten years of experience in commercial damage insurance;
-Hold a license in business damage insurance issued by the Autorité des marchés financiers;
-Have completed a DEC or AEC in insurance and financial services (an asset);
-Be bilingual (French and English);
-Master Excel, Word, Outlook;
-Master TAM software (an asset).

This position offers you competitive compensation and comprehensive benefits and programs, including: a schedule of 35 hours per week and the possibility of 100% telework, group insurance, simplified pension plan, employee assistance program, work-life balance, volunteer opportunities, among others.

Do you dream of joining a company with an organizational culture based on family values, and offering personalized training adapted to the workplace and your needs? We are waiting for your application!