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Located in Montreal and working in the real estate field, our client is looking for a reception and activities attendant.

The incumbent greets customers at the counter, receives telephone calls from customers and the general public and answers their questions or forwards calls to people who are able to meet their needs. This person also performs the usual work of receptionist and performs certain support activities in order to provide administrative and clerical support to the sector.

Examples of duties and responsibilities:
- Greets and directs, in a courteous manner and adapted to their individual needs, customers, visitors, suppliers, employees, etc., according to procedures and regulations so that individuals have access to appropriate areas.
- Receives and forwards telephone calls and messages received from both internal and external stakeholders to the relevant stakeholders.
-Provides the tenant who makes a service call with information that can help them temporarily resolve the situation or, if it is an emergency, contacts the employee who can resolve the issue. If necessary, acts as an intermediary between the tenant and the employee.
- Processes mail (emails, letters and parcels) received, sent or to be delivered: sorting, assembling, closing/opening envelopes, cancellation, delivery/pick-up, maintenance of certified mail records in order to ensure effective communication between the company and internal and external stakeholders.
- Reproduces and assembles orders received from electronic or other files, ensuring that the required quality and specifications are met.
- Ensures the supply and maintenance of work equipment and tools (printer, photocopier, fax machine, cell or conventional telephone, canceller, etc.), maintains an up-to-date inventory and ensures that the necessary products (paper, envelopes, consumables, etc.) are in stock for the printing of documents.
- Handles parcels destined for the sector, ensures their receipt, verification and proper classification in their warehouses.
- Orders office supplies and other equipment, performs filing, copying, scheduling, etc.
- Proceeds to the delivery of the keys and paint coupons to the tenants and performs the computer entry of the return of the rent determination notice for the renewal of the lease.

Eligibility Criteria
- General Secondary V (DES) or Vocational (DEP) in any discipline.
-Two years of relevant experience in customer relations (operator, receptionist, sales, customer service, etc.)
-Have an excellent sense of customer service
-Have a good knowledge of French and English

Do you like to have a positive impact on people's well-being? Is customer service your strength? We look forward to meeting you!

Working in the real estate industry, our client is looking for a rental agent.

Example of Duties and Responsibilities
- Receives, guides and advises applicants on the concept of choice of neighbourhoods, housing, areas of selection and alternative services.
- Performs the computer entry of applicants' housing applications.
- Determines the eligibility of applicants (validation and verification of supporting documents) according to the various regulations, matches applications according to available housing and updates the top of the list.
- Communicates all relevant information to applicants and assists them in the collection of supporting documents.
- Oversees the processing of applications until they are placed on waiting lists.
- Manages the waiting list and priority files (housing code, disaster, domestic violence, people with disabilities, etc.).
- Provides customer service both when taking calls and during interviews.
- Prepares the presentation of applications to the selection committee.
- Performs various administrative tasks and communicates information to clients and administrative units.
- Participates in various projects within his/her field of activities (annual renewal of requests, home visits, collection of requests in neighbourhoods, development and application of computer systems, etc.) and in the development of methods, standards and procedures.
- Assists co-workers.

Profile
- Excellent customer service
- Excellent command of French and English, both oral and written
- Confidentiality
- Very good communication and interpersonal skills
- Organization and coordination of several files simultaneously
- Proficiency in the Office suite and be comfortable working with new technologies
- College diploma in social work, administrative techniques or special education or equivalent training.
- One year of experience as a socio-economic assistance officer, in a helping or assisting relationship with a disadvantaged clientele or in an administrative position within a socio-community organization or equivalent experience.

Do you like to have a positive impact on people's well-being? Is customer service your strength? We look forward to meeting you!

We are looking for an Administrative Secretary in the Procurement Department for a temporary indeterminate position.

Admissibility
-Diploma of Collegial Studies (DEC) in office techniques or equivalent.
-Three years of relevant experience in a secretarial position or equivalent.

Desired profile
-Excellent knowledge of spoken and written French, working knowledge of spoken and written English
-Communication and interpersonal skills
-Sense of organization and planning
-Priority management
-Ability to work on several files simultaneously
-Knowledge of various software and office equipment.

Examples of tasks and responsibilities
-Assists his or her superior in all his or her duties.
-Processes incoming correspondence, drafts and signs general correspondence, assembles documentation necessary for unit staff to process files.
-Participates in the coordination and follow-up of the various files dealt with within the unit and suggests operating methods.
-Monitors and compiles staff attendance records, completes or prepares forms related to vacation, illness, claims or other personnel management documents.
-Performs receiving, screening and routing mail, phone calls, emails and visitors.
-Schedules or moves supervisor appointments according to priorities, reminds the supervisor of meeting dates and prepares required documentation, confirms attendance at meetings or proposes a replacement if necessary. Makes travel arrangements for their supervisor (transportation, accommodation, cash advances, etc.).
-Collects data necessary for the preparation or revision of requisitions and budgets, and ensures the availability of credits; Audits and pays invoices, budget transfers and budget monitoring in the financial system.
-Orders and manages office supplies.
-Performs the filing, annual downgrading and document management of the administrative unit's documents.
-Attends meetings, takes note of exchanges and prepares minutes reflecting the spirit of discussions and decisions made.
-Ensures the transmission of information related to policies, procedures, laws and regulations governing the activities of the organizational units.
-Drafts or participates in the drafting of recommendations for management and the Board of Directors.
-Performs the final review of documents issued by unit staff to ensure the quality of the presentation, the absence of grammatical, spelling or other errors. Updates documents and information on the Intranet and the Internet as required.

Join the ranks of this company that focuses on the well-being of its employees!

Are you looking for new challenges in the field of administrative support? We've got the job for you! Whether you want to work for a company working in social intervention, in real estate, in the legal field, in human resources or in accounting, we have a wide range of positions that will make you happy!

Some positions include accounting or human resources functions, and therefore offer you a wide variety of tasks and challenges! Others involve customer service activities such as reception or support for other employees, which allows you to use your abilities to establish and promote good human contacts! Do you like to revise texts or solve problems? We will find you the dream job, as assistant, clerk or receptionist!

Whether you have no experience in administrative support or you have been in the field for a few years but want to explore new avenues, let us know your dreams, we are here to help you find your ideal job!