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Well established in Ville St-Laurent, this international company, pioneer in its field, is looking for an IT technician to perform various tasks associated with the pre-installation phases of the company's products.

Your main tasks will consist of:
-Perform a pre-installation test of the products in order to confirm all parts will fit and align accordingly when installed at the customer's location
-Configure, integrate and test the call handling systems to ensure the proper materials and troubleshooting is completed prior to shipping to the customer
-Perform a final system verification to identify any areas that need adjustment or improvement, escalating issues to the supervisor that may affect the product or delivery
-Prepare systems for deployment to ensure an easy installation at the customers site, this includes backing in a systematic manner and ensuring all parts are packed accordingly
-Create and maintain a sales order equipment inventory to ensure that all products used in the pre-installation setup are sent to the customer's site
-Update progress reports to ensure the project team is kept current of installation status and issues
-Ensure the work processes are maintained and quality assurance is completed on every product prior to being shipped to the customer
-Research Assistance and assist in resolving routine program quality issues by identifying issues and researching in a timely manner

Qualifications:
-Collegial degree or equivalent work experience in a similar position
-Minimum two years of technical customer service or installation of hardware/software
-Minimum one year installation or software training experience preferred
-Minimum two years experience with networking, Windows based servers and workstations
-Minimum one year experience with Oracle and SQL preferred
-Minimum one year knowledge of cabling (e.g. running, terminating and testing Cat5e, 568a, 568b, RJ45 etc)
-Minimum one year telephony knowledge (e.g. MDF, tip and ring punchdown, color codes, POTS, etc.)
-Basic knowledge of Word and Excel
-Certifications (e.g. Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Microsoft Certified Systems Engineer (MCSE), etc.)
-Excellent verbal and written communication skills
-Establish and maintain cooperative working relationships
-Autonomy in the absence of immediate supervision
-Analytical skills in the context of hardware and peripheral installation and troubleshooting.

Is this the new challenge you've been waiting for? Let us know!

A pioneer in the field of real estate, this company is looking for an IT-Network Administrator for their offices located in Montreal.

Admissibility
-College diploma in computer science or equivalent training.
-Five years of experience in the design and development of solutions related to LAN/WAN technologies and network architecture, including at least two years in the same IT environment or equivalent experience.

Example of Duties and Responsibilities
-Install, administer and troubleshoot LAN/WAN network infrastructure equipment such as hubs, switches, routers, firewalls, Wi-Fi.
-Diagnose and locate failures in telecommunications networks and then carry out the necessary repairs.
-Maintain networks and ensure their efficiency and performance monitoring.
-Ensure the security of networks.
-Plan the implementation of new networks or the migration of existing networks.
-Perform router programming and installation of network switches.
-Implement, maintain, and enforce network, firewall, and VPN security according to established security policies and standards.
-Provide technical support to TIT teams related to networks.
-Write and maintain top-notch documentation on network development.

Minimum general knowledge required
-Knowledge of standard networking protocols and technologies, IP and Ethernet technologies, routing protocols, quality of service parameters.
-Knowledge of the telecommunications industry in the following areas: LAN, WAN, VPN technologies, management and outsourcing, IP telephony, network security, wireless technologies, load balancing, BCP.
-Good knowledge of network technologies in a Cisco and Fortinet (multi-site) environment.
-Knowledge of Linux, telephony and CCNA, CCIP, Fortinet certifications.
-Good knowledge of French, working knowledge of English is desirable.
-Ability to provide customer service and work in a team.

Are you looking for a new challenge in a company that will offer you a healthy work environment? We look forward to meeting you!